Revinate

Marketing Team

Meet the team behind our content

With diverse expertise spanning strategy, customer marketing, and product storytelling, our team is dedicated to empowering hoteliers and providing the resources they need to build stronger guest relationships and drive direct revenue.

Brenna Turpin

Brenna produces and co-hosts the Hotel Moment podcast and helps scale Revinate’s content library, writing blogs and industry editorials. Inspired by her time at Revinate, Brenna recently got her passport and is excited to start filling it with stamps!

Freya Craig

Freya is a Senior Customer Marketing and Product Marketing Manager at Revinate, where she helps hoteliers get the most out of the company’s email marketing and guest feedback solutions. She is passionate about showcasing the impact Revinate Marketing has on customers and sharing best practices that inspire hospitality professionals.

Linden Plumley

Linden has built deep expertise in customer success through various roles at Revinate, including Director of Training and Support. As a Product Marketing Manager, she leverages this experience to support the Customer Data Platform and Ivy.

Lucia Apostol

Lucia is a marketer who believes the best marketing reads like a story worth telling. With a background in tech, she crafts narratives that turn data into dialogue and campaigns into conversations across web, email, and beyond.

Melissa McMullin

Melissa is a Product Marketing Manager specializing in Revinate’s voice solutions, Reservation Sales and RezForce. She enjoys connecting with hoteliers to understand their challenges and successes while showcasing how Revinate’s solutions can help them succeed.

René Garcia

Rene is a seasoned marketer with several years of experience in the hospitality industry. He specializes in email, web, multi-media, and marketing copy.

Featured articles

Garbage in, garbage out: why hotel data will make or break AI

Hotel Moment WITH KAREN STEPHENS Episode 169 In this episode of Hotel Moment, Dylan Cole, Revinate's Managing Director in EMEA,  sits down with Charlie Osmond, Co-Founder of Triptease, to tackle a question every hotelier needs to know: As AI transforms how guests search and book, is your data ready? In an AI-driven world, the real differentiator isn’t the tool, but the data behind it. Clean, precise, connected data sharpens [...]

The Revination – February 2026

The Revination February 2026 Explore Revinate’s monthly digest of hospitality’s latest insights and tips. As hoteliers, we know you’re flooded with information. The Revination simplifies that noise, making it easier for you to focus on what’s happening in hospitality, why it matters, and what action you can take today. We also share our perspective on industry trends and highlighting the strategies driving game-changing results for hotels like yours. Subscribe on LinkedIn. [...]

By |February 25, 2026|Categories: Newsletters|

Revenue on the line: Why the voice channel matters more than ever

Hotel Moment WITH KAREN STEPHENS Episode 168 Your website and app shape your brand, but they're not the whole story. Today, your most powerful brand interactions often happen over the phone, and many hotels are leaving money on the table by treating calls like a cost center instead of revenue inventory. In this episode of The Hotel Moment podcast, Revinate CMO Karen Stephens and Agnelo Fernandes, CEO of Cote [...]

How Beaumier unified guest experience across ten hotels

How Beaumier unified guest experience across ten hotels Streamlined operations Consolidated three tools into one unified platform Brand-level engagement Shifted from 10 property silos to one cohesive brand strategy Targeted campaigns Launched spa and F&B promotions with integrated data Revinate has helped us bring everything together. Our messaging is unified, our data is centralised, and [...]

The Setai Miami Beach turns FIFA 2026 into a luxury experience with this campaign

Inspiration The Setai Miami Beach turns FIFA 2026 into a luxury experience with this campaign Subject line: The FIFA World Cup, Elevated Sent: January 2026 Brand: The Setai, Miami Beach Category: Inspiration Hotel location: Miami Beach, Florida (NAM) Our thoughts: This campaign exemplifies experience-led marketing, where The Setai Miami Beach sells a "once-in-a-lifetime" luxury experience rather than just a hotel suite. By leading with the 2026 FIFA World Cup, [...]

By |February 23, 2026|Categories: Inspirations|Tags: |

Email Channel – North America

← Go back to Hospitality Benchmark Report Email channel - North America The 2026 Hospitality Benchmark Report helps hoteliers assess performance, pinpoint improvements, and set goals. These email marketing benchmarks focus on North America’s email channel for segmentation impact, campaign performance, upsells, and surveys. Quick links Email channel: introduction Communication is key to any guest relationship The email channel represents how well hoteliers communicate with [...]

By |February 20, 2026|Categories: Hospitality Report|